Mutiny Blog

One of the many benefits of effectively monitoring your IT estate is the ability to extract accurate and useful data. A comprehensive network monitoring tool will include the facility to compile management reports from which decisions on capacity planning, hardware refresh, service levels and overall IT spend can be made. By gathering properties from each of the monitored devices on the network at every polling cycle, data can be presented over any given period.

 

CPU, memory, disk and traffic data displayed
Representing CPU data in graphical form allows managers to assess the level of load a given node is experiencing. Auto-averaging in real-time means peaks are visible and assessing overall load or daily variations means the business can plan the viability of its hardware investment over the long-term. In a similar way, information displayed graphically from memory data can be vital in picking up issues on a particular node, like application memory leaks or terminal server overloads. Whether reacting to a critical disk alert or auditing the overall capacity of the hard drives on critical nodes, these graphs allow managers to assess long-term capacity needs. Inward and outward bound traffic data can also be extracted from interfaces on servers as well as router or switch interfaces and metrics compared against maximum levels. A useful add-on is Mutiny’s Quick Reports module which allows immediate comparison of properties between nodes or values.

Customised reporting and SLAs

Often stakeholders require more complex or tailored criteria to analyse infrastructure performance.  This repeated request led Mutiny to design its SLA Reporter Module which allows selection of any number of uptime reports from the service groups created by a user in the core Mutiny interface. For example, if your email service is represented as a group (to include email servers, switching and routing), then you are able to report on the availability of this service. Furthermore you can automate the scheduling of reports so that they will be delivered to any number of people in PDF format. These service reports can be based on existing or new service groupings, individual network devices or indeed, any custom view Mutiny has setup. 

Reporting can be against SLAs for defined services including service uptime across the following range of monitored properties:

• PING failure - is the device down?

• SNMP failure - is the OS operating effectively?

• Process Failure - is the application running?

• Agent failure - is the application performing as expected?

• IP service failure -  tests on end user functionality e.g. website availability

The creation of detailed management reports requires minimal intervention. By using existing assets issues are easily identified, trends can be spotted, upgrades made as necessary and decisions on future infrastructure made with confidence. 

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